To the moon and back — Customer Identity and Access Management in a global Drupal setup
A presentation at European Drupal Business Days in in Frankfurt, Germany by Jutta Horstmann
Drupal Business Days, Frankfurt, 19.05.17 To the moon and back Customer Identity and Access Management in a global Drupal setup
Ground Control
ETECTURE in a Nutshell We support and advise customers with consultancy, customized software solutions and state-of-the-art technologies for the web. 1 Vision 5 Offices 130 Employees 11,8 Million EUR revenue in 2016 3
The Team
The Team Drupal Development & Operations • Drupal Core Team located in Düsseldorf • 10+ consultants, senior developers and architects • Nearshoring teams • Organizational Member of Drupal Association • Sponsor of multiple Drupal camps and European Drupal Business Days • Active community work through contributions
The Platform
Global marketing platform for international corporation 1 33 2.529.784 MASTER - on Acquia Cloud Site Factory MARKET SITES - sharing the same codebase ∞ POSSIBILITIES - features, integrations, campaigns REGISTERED USERS - worldwide
Multi-market website for global brand group
The Mission
The Mission Integrating Customer Identity and Access Management
The Mission Your user data today? Brands Users Users Users Users Markets Users Users Users Users Users Users Users Users
The Mission Consolidated and enhanced user data Markets Brands Users Customer Identity and Access Management
The Mission Consolidated and enhanced user data Users Customer Identity and Access Management Social Login Markets Brands
Gigya
The Mission Integration Tasks
The Mission Timeline
Houston, we have a problem
The Problem Quoth the senior client… “Don’t tell me it is not possible. Think Apollo 13. Everyone said that it was impossible, but they just made it possible.”
The Problem Stakeholder Landscape
“It’s like flying with a dead elephant on our back.”
Solutions Get all people in the same room.
Solutions Visualize status, progress and dependencies.
Solutions Document and assign all tasks.
Solutions Be bold.
Solutions Get into the lead.
Solutions Be pragmatic, and others will follow.
The End
The End Final Words
We create digital life_ Jutta Horstmann Technical Consultant ETECTURE GmbH Am Handelshafen 2-4 D-40221 Düsseldorf Mail: jutta.horstmann@etecture.de Tel: +49 176 61188960
Picture Credits http://www.dailymail.co.uk/tvshowbiz/article-3386442/Transformers-director-Michael-Bay-boasts-s-amassed -500-million-fortune-plans-away-one-day.html http://elmeme.me/Fedetxt/mira-los-homenajes-a-peliculas-clasicas-ocultos-en-las-peliculas-de-pixar_115112 https://www.nasa.gov/sites/default/files/jsc2014e077199.jpg http://www.raumfahrer.net/raumfahrt/iss/images/config2012_big.png https://image.slidesharecdn.com/gigya-cnx-presentation-2015-revised-2-150625135428-lva1-app6892/95/k icking-off-your-identitydriven-marketing-strategy-with-mls-and-gigya-15-638.jpg?cb=1435240522 https://vignette1.wikia.nocookie.net/bigbangtheory/images/4/41/TheBigBangTheoryS2E22-087.jpg/revision/l atest?cb=20120112103608 https://eol.jsc.nasa.gov/ESRS/ISS_Remote_Sensing_Systems/s114e7221.jpg http://www.apollo-13.com/images/apollo13-poster.jpg https://cityprintsmapart.com/wp-content/uploads/2015/08/sp_ap13_1.jpg
Starting in 2015, ETECTURE created a multi-market Drupal setup for a Global Player’s international brand, spanning nearly 40 country-specific sites.
After the initial setup of the master approach on Acquia Cloud SiteFactory (ACSF), we extended the application in many ways to provide for new marketing campaigns and market-specific features.
Last year, we integrated Gigya as the Consumer Identity and Access Management (CIAM) solution for this setup.
My talk will focus on the challenges and solutions of this complex, but in the end highly successful CIAM integration.
Topics in detail:
- Application overview - Multi-market site and master approach
- CIAM - What it is and why you should care
- Integrating Gigya with Drupal on ACSF in “Apollo 13” mode - How to create a successful solution in a multi-stakeholder context with a ridiculously short timeframe
