To the moon and back — Customer Identity and Access Management in a global Drupal setup

A presentation at European Drupal Business Days in May 2017 in Frankfurt, Germany by Jutta Horstmann

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Drupal Business Days, Frankfurt, 19.05.17 To the moon and back Customer Identity and Access Management in a global Drupal setup

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Ground Control

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ETECTURE in a Nutshell We support and advise customers with consultancy, customized software solutions and state-of-the-art technologies for the web. 1 Vision 5 Offices 130 Employees 11,8 Million EUR revenue in 2016 3

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The Team

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The Team Drupal Development & Operations • Drupal Core Team located in Düsseldorf • 10+ consultants, senior developers and architects • Nearshoring teams • Organizational Member of Drupal Association • Sponsor of multiple Drupal camps and European Drupal Business Days • Active community work through contributions

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The Platform

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Global marketing platform for international corporation 1 33 2.529.784 MASTER - on Acquia Cloud Site Factory MARKET SITES - sharing the same codebase ∞ POSSIBILITIES - features, integrations, campaigns REGISTERED USERS - worldwide

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Multi-market website for global brand group

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The Mission

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The Mission Integrating Customer Identity and Access Management

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The Mission Your user data today? Brands Users Users Users Users Markets Users Users Users Users Users Users Users Users

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The Mission Consolidated and enhanced user data Markets Brands Users Customer Identity and Access Management

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The Mission Consolidated and enhanced user data Users Customer Identity and Access Management Social Login Markets Brands

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Gigya

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The Mission Integration Tasks

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The Mission Timeline

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Houston, we have a problem

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The Problem Quoth the senior client… “Don’t tell me it is not possible. Think Apollo 13. Everyone said that it was impossible, but they just made it possible.”

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The Problem Stakeholder Landscape

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“It’s like flying with a dead elephant on our back.”

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Solutions Get all people in the same room.

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Solutions Visualize status, progress and dependencies.

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Solutions Document and assign all tasks.

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Solutions Be bold.

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Solutions Get into the lead.

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Solutions Be pragmatic, and others will follow.

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The End

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The End Final Words

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We create digital life_ Jutta Horstmann Technical Consultant ETECTURE GmbH Am Handelshafen 2-4 D-40221 Düsseldorf Mail: jutta.horstmann@etecture.de Tel: +49 176 61188960

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Picture Credits http://www.dailymail.co.uk/tvshowbiz/article-3386442/Transformers-director-Michael-Bay-boasts-s-amassed -500-million-fortune-plans-away-one-day.html http://elmeme.me/Fedetxt/mira-los-homenajes-a-peliculas-clasicas-ocultos-en-las-peliculas-de-pixar_115112 https://www.nasa.gov/sites/default/files/jsc2014e077199.jpg http://www.raumfahrer.net/raumfahrt/iss/images/config2012_big.png https://image.slidesharecdn.com/gigya-cnx-presentation-2015-revised-2-150625135428-lva1-app6892/95/k icking-off-your-identitydriven-marketing-strategy-with-mls-and-gigya-15-638.jpg?cb=1435240522 https://vignette1.wikia.nocookie.net/bigbangtheory/images/4/41/TheBigBangTheoryS2E22-087.jpg/revision/l atest?cb=20120112103608 https://eol.jsc.nasa.gov/ESRS/ISS_Remote_Sensing_Systems/s114e7221.jpg http://www.apollo-13.com/images/apollo13-poster.jpg https://cityprintsmapart.com/wp-content/uploads/2015/08/sp_ap13_1.jpg